Some modest additional insight into the ARRL IT systems situation.
73s de KN6ZZI Warren
Begin forwarded message:
From: "John Kitchens via groups.io" ns6x.john=gmail.com@groups.io Subject: [arrlsb] ARRL update Date: May 30, 2024 at 7:44:22 AM PDT To: arrlsb@groups.io Resent-From: ns6x.john@gmail.com Reply-To: arrlsb@groups.io,ns6x.john@gmail.com
As reported by Chris Rutkowski, in SM in Oregon, NW6V. Mike Ritz, W7VO, ARRL 2nd Vice President, was at the WVDXC (Williamette Valley, Oregon) club meeting last night, having just attended an ARRL board meeting to discuss the outage. Mike reported those meetings are a weekly event until the matter is resolved.
Everything that was running on INTERNAL servers is down until further notice. That includes their VoIP phone system, their .org email addresses, and front ends for things like LOTW. Everything running on external servers - cloud servers etc. - including LOTW data, is believed unaffected. But, such data will not be available until the internal matters are resolved. Thus, "joe@..." doesn't work - because that was on their internal mail server. But "joe@..." does - because the relays didn't run internally. I checked, and NW6V@... works.
Efforts to restore the internal systems is proceeding full-time. No time-line can be given. The nature of the problem cannot be discussed.
I believe Mike said - with air asterisks around his words - "We have been advised to say nothing." He responded similarly when asked if "the Feds" were investigating this.
Being that the ARRL is connected to Homeland Security through its disaster response functions, and that personal data (no credit cards) for many relatively important persons are stored in the systems (business, military, science, etc.) such an investigation could very well involve the FBI and Homeland Security.
There are other speculative reports, but this report from Mike is what is coming out of the ARRL Headquarters. The only personal data stored is info from the FCC and your account profile. No email addresses are sent from the FCC to ARRL. Only mailing addresses. Phone numbers might be in your personal profile at Headquarters.
I have received several calls about the ARRL not providing information. Partly, this statement is why. Also, there are only 43 people signed up for this groups.io http://groups.io/ email list. Information has been sent out through this list, but I can't get info to you if I have no contact info. Please feel free to share this info, and to let people know to sign up for the arrlsb@groups.io mailto:arrlsb@groups.io list.
W5YI reportedly is now handling VEC testing submittals to the FCC for the ARRL. Send VE test session results to the ARRL as usual.
Headquarters staff continue to work in the office, using personal email and personal phones, as are the Directors and Section Managers.
-- 72/73 John Kitchens, NS6X PO Box 178 Somis, CA 93066 805.216.2569 NS6X.john@gmail.com mailto:NS6X.john@gmail.com
ARRL Santa Barbara Section Manager
-- 72/73 John Kitchens, NS6X NS6X@ARRL.org mailto:NS6X@ARRL.org 805.216.2569 ARRL Santa Barbara Section Manager -=-=-=-=-=-=-=-=-=-=-=- Groups.io Links: You receive all messages sent to this group. View/Reply Online (#158): https://groups.io/g/arrlsb/message/158 Mute This Topic: https://groups.io/mt/106389725/8078062 -=-=- Not for commercial use. Intended for fun, technical, event and activity discussions and announcement. -=-=- Group Owner: arrlsb+owner@groups.io Unsubscribe: https://groups.io/g/arrlsb/unsub [wwmyers@me.com] -=-=-=-=-=-=-=-=-=-=-=-